Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
